CINCH
CINCH enables seamless communication and data collection across your construction projects. With SMS-based conversational AI, your team can easily access real-time updates, insights, and reminders, enhancing operational efficiency.
Key Enterprise Features
SMS-Based Conversational AI
Easily access real-time updates, insights, and reminders through simple text messages.
Sentiment Analysis
Identify project discrepancies and receive cost and schedule estimates displayed on admin dashboards.
Lessons Learned Capture
Transform field interactions into quantifiable data to avoid repeating past mistakes.
Document Parsing Assistant
Upload and parse contract documents, SOPs, and submittals for valuable insights.
Daily Check-ins
Benefit from natural conversational flows and personal reminders through crafted prompts.
Weather and Logistics
Get accurate weather and logistical data for each project location for proactive planning.
See CINCH in Action
CINCH uses SMS-based conversations to collect data, provide insights, and facilitate communication. Experience how your enterprise team can easily stay connected and informed through simple text messages.
- No app downloads required
- Works on any mobile device
- Native voice-to-text support for hands-free updates
- Intuitive conversation flow
- Enterprise-grade security & compliance
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Find Your Perfect Fit
CINCH offers tailored solutions for construction teams of all sizes. Explore which tier best matches your needs.
Sole
Smart Project Tracking for Individuals
Ideal For:
Independent contractors, small specialty trades, and solo operators
Use Case:
A self-employed electrician managing multiple small jobs who needs to track daily progress, document issues, and maintain a personal knowledge base without complex software.
Key Features:
- AI-powered general construction intelligence
- One Project, One User focus
- SMS-Based daily prompts and interaction
- Document support for job-specific files
- Lesson logging with context (cost, safety, schedule)
Benefits:
- Eliminate paper notes and forgotten details
- Build a searchable history of your work
- Create/Receive timely reminders about critical tasks
- Document job conditions with context
Core
Multi-User Jobsite Intelligence for Small Teams
Ideal For:
Small contractors with 2-5 team members, residential builders, and specialty subcontractors
Use Case:
A residential remodeling company with a project manager and several crew leads who need to coordinate across multiple job sites while capturing valuable lessons for future projects.
Key Features:
- AI-powered general construction intelligence
- Multi-Project Management Application
- Predictive Insights to prevent recurring issues
- Reporting via text and email
- Project-Specific Document Parsing
Benefits:
- Coordinate team activities with active reporting across multiple sites
- Identify patterns across projects to prevent issues
- Maintain consistent communication with minimal effort
- Build a company knowledge base that grows with each project
Pro
Scalable Operations for Growing Contractors
Ideal For:
Mid-sized contractors with 5-15 team members, commercial builders, and general contractors
Use Case:
A commercial contractor managing multiple complex projects with various trade partners who needs comprehensive oversight, team coordination, and strategic insights.
Key Features:
- AI-powered general construction intelligence
- Trade Partner Management & Directory
- Mass SMS Communication Hub
- Live Dashboards for safety, schedule, and cost
- Robust Document Management
Benefits:
- Streamline coordination with subcontractors and trades
- Broadcast critical updates to specific teams instantly
- Gain real-time visibility into project health metrics
- Leverage AI insights for strategic decision-making
Titan
Enterprise Solutions for Large Contractors
Ideal For:
Large construction firms, enterprise contractors, and companies with complex compliance needs
Use Case:
A large general contractor with multiple project managers, superintendents, and administrative staff who needs enterprise-grade security, custom workflows, and seamless integration with existing systems.
Key Features:
- AI-powered general construction intelligence
- Custom integrations & API access
- Dedicated account manager & premium onboarding
- SSO & advanced security features
- Custom SLA & compliance options
Benefits:
- Integrate CINCH with your existing tech stack
- Receive personalized support and implementation
- Scale across your entire organization with custom workflows
How CINCH Works in Practice
SMS-Based Conversational AI
CINCH uses natural language processing to understand and respond to your text messages, making it easy to report issues, log progress, or request information without disrupting your workflow.
Real-World Example:
Text 'Daily Lesson' to fill out a form with the following information: drywall delayed 2 days due to material shortage' and CINCH automatically categorizes this as a schedule impact, logs the reason, and alerts relevant team members.
Document Parsing
Upload critical project documents like contracts, specifications, or SOPs, and CINCH makes the information accessible through simple text queries.
Real-World Example:
Text 'What's the specified concrete mix for the foundation?' and CINCH will extract and provide the exact specification from your uploaded documents.
Lessons Learned Capture
CINCH automatically identifies and categorizes valuable insights from daily communications, building a searchable knowledge base that prevents recurring issues.
Real-World Example:
When a similar issue arises on a new project, CINCH can alert you: 'Similar situation occurred on Project X - here's how it was resolved and what was learned including the schedule impact and cost.'
Trade Partner Management
Available in Pro and Titan tiers, this feature helps you maintain a directory of subcontractors and trade partners with performance history and contact information.
Real-World Example:
Quickly receive contact information via SMS and broadcast a schedule change to all electrical subcontractors across multiple projects with the CINCH Communication HUB.
General Construction Intelligence
CINCH's developing general intelligence for construction workflows understands context across multiple inputs and learns from repeated user behavior to provide predictive insights.
Real-World Example:
Users can ask questions directly through SMS such as 'whats the standard screw spacing for gypsum board?' to recieve relevant information/suggestions via product documentation and general constrcution LLM expertise.
Industry-Specific Applications
Residential Construction
- Coordinate multiple small projects efficiently
- Managage day to day lessons learned
- Maintain homeowner communication records
- Document site conditions and changes
Commercial Construction
- Manage complex trade coordination
- Mass project SMS communication
- Document safety observations, schedule impacts, and product costs from all team members
- Automatic reporting giving you weather updates, project summaries, and more
Specialty Contractors
- Optimize intelligence across jobs
- Track project needs
- Document job-specific requirements and specs
- Build a knowledge base of technical solutions
Remodeling
- Manage client expectations and communications
- Document existing conditions before work begins
- Track punch items
Workflow Enhancement
CINCH enhances your construction workflows to provide a unified management experience.
Project Visibility
Gain comprehensive visibility into all your construction projects through a unified dashboard.
- Real-time project updates
- Customizable reporting
Team Collaboration
Enable seamless communication and collaboration between office and field teams.
- Centralized communication
- Document sharing
Security & Access
Maintain control over your data with robust security and role-based access.
- Role-based permissions
- Data encryption
Enterprise Outcomes
- Streamlined Communication:Effortlessly collecting and sharing data across your project staff and organization.
- Boosted Efficiency:Accessing real-time updates and insights via SMS, enhancing productivity.
- Informed Decisions:Leveraging sentiment analysis and field data for all projects.
- Retained Knowledge:Capture lessons learned to prevent recurring issues in future projects.
- Proactive Planning:Utilizing accurate weather, geographical, and logistics data for each project location.
- Access Expertise Anytime:Valuable insights from project documents through our AI-powered SMS assistant.
Success Stories
JVI Electrical
Fort Myers, FL
"We're a tight crew—we don't have time for bloated, expensive software that takes weeks to learn. CINCH fits right into how we actually work. It's simple, fast, and built for guys in the field. No fluff—just clean, organized data that actually sticks. We use it to track progress, document issues, and gather early signs of cost or schedule risk without needing a full-time admin to make sense of it. Now our lessons learned don't disappear, and our weekly recaps actually help us get sharper. CINCH gives us the visibility and accountability we need, without the corporate complexity. – Michael Quirola, Owner"
Frequently Asked Questions
How does the SMS-based system work?
CINCH uses your standard text messaging service—no app downloads required. You'll receive scheduled prompts for daily check-ins and can text the system anytime with updates, questions, or to log information. Our AI processes these messages, categorizes them appropriately, and makes the information available through both text responses and the web dashboard.
How does document parsing work?
Upload your project documents—specifications, contracts, SOPs, or other critical files—to the CINCH platform. Our AI engine processes these documents and makes their contents accessible via simple text queries. For example, text "What's the concrete spec for the foundation?" and CINCH will extract the relevant information from your uploaded documents and provide it instantly.
Can I customize the daily prompts?
Yes! While CINCH comes with industry-standard prompts out of the box, you can customize these to match your specific workflows and information needs. Pro and Titan tiers offer advanced customization options, including project-specific prompts and role-based prompt targeting.
How does CINCH differ from project management software?
Unlike traditional project management software that requires manual data entry and constant app interaction, CINCH meets your team where they already are—on their phones via text messaging. It focuses on capturing real-time insights and building institutional knowledge rather than just tracking tasks. CINCH complements your existing PM tools by providing the field-friendly communication layer they often lack.
What kind of onboarding support is provided?
All tiers include basic onboarding materials and documentation. Core tier adds guided setup assistance, while Pro includes personalized onboarding sessions for your team. Titan tier features comprehensive implementation planning, custom workflow design, and dedicated training sessions tailored to your organization's specific needs.